155 We thank the Board of Directors of CCAS for its encouragement and financial back- ing of this project; Amber Elaine Cox, CCAS executive director, for her patience and support; and the many deans and provosts who shared their experiences with us that formed the foundation of this book. Jean Pokorny, graphic designer for CCAS, did her usual phenomenal job of making the content look good. Joy A. J. Howard (http:// www.joyajhoward.com) proved an excellent copy editor. Larry Mullins helped with feedback on early chapter drafts, and Lonna Freshley provided a final proofreading of the text. Bret is grateful to his wife Kay for putting up with the many late nights, weekends, and other moments that came to be occupied with activities related to this book. Anne-Marie, now retired, was able to do most of her work while her husband John was at the office. Acknowledgements